Returns


Our refund policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund. However you may be eligible for an exchange if it falls within our terms. 

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
  • Gift cards
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at travelspeakershelp@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. That means if you bought an item on sale, it's final and you may not return it for a refund or exchange.

Warranty & Exchanges (if applicable)
We offer a 1-year warranty from purchase date on all of our speakers and will replace items if they are defective or damaged. If a item is deemed defective not due to using it out of it's intended use we will exchange your item for a new one. If for whatever reason we no longer carry the speaker we will give you a gift card for the amount of your original purchase. Please contact us for more information travelspeakershelp@gmail.com. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.